Refund policy
At CosmetiHub, we strive to provide you with the best shopping experience and high-quality products. However, due to the nature of chemical products, we have certain limitations regarding returns and refunds. Please carefully read our return and refund policy outlined below:
-
Non-Returnable Items:
- Chemicals: For safety and hygiene reasons, we do not accept returns or exchanges on chemical products once they have been delivered.
- Chemicals: For safety and hygiene reasons, we do not accept returns or exchanges on chemical products once they have been delivered.
-
Order Cancellation:
- Same-day Cancellation: If you wish to cancel your order on the same day of placing it, please notify us immediately. We will gladly cancel the order and initiate a refund.
- Same-day Cancellation: If you wish to cancel your order on the same day of placing it, please notify us immediately. We will gladly cancel the order and initiate a refund.
-
Refunds:
- Non-Delivery: In case of non-delivery of prepaid orders made through EasyPaisa, JazzCash, or bank transfer, we will initiate a refund for the paid amount.
- Delivered Orders: Once an order has been dispatched from our facility, we are unable to provide a refund.
Please note the following important points:
- We highly recommend reviewing your order details before placing it to avoid any inconveniences.
- In the event of a damaged or defective product, please contact our customer support team within 24 hours of delivery for assistance.
- Refunds will be processed through the original payment method used during the purchase.
If you have any further questions or concerns regarding our return and refund policy, please feel free to contact our customer support team. We are here to assist you.
Thank you for choosing CosmetiHub for your cosmetic chemical needs.